Content Operations Manager

Just Women’s Sports is seeking a Content Operations Manager who will be responsible for driving organizational alignment and enabling the efficient and successful accomplishment of the company and content objectives. The Operations Manager will work directly with the entire Content organization including the Production, Social, and Editorial teams in the development of strategic priorities and the translation of these to tactics and day-to-day processes. The role will require collaboration with multiple teams across the company, strong attention to detail, and the ability to follow up on projects in a timely manner.

• Build and maintain processes to ensure that existing supply chains and communications are operating as they are intended to; and where necessary, that they’re operating as efficiently as possible.
• Identify and build new processes that orient around creating alignment and achieving business objectives.
• Support content partners across the company with clear action items, timelines and milestones, project plans, and ultimately accountability.
• Partner with Head of Operations and Head of Content to translate strategy (based on industry trends, business KPIs or shifting goals, resource availability and budget) into tactics and execution plans that will need to be built in order to make progress.
• Support the execution of Content initiatives by facilitating communications across teams and developing workflows and processes.
• Support the development of scalable, efficient, and effective workflows and communication processes.
• Assist in project management and logistical coordination responsibilities in support of cross-department initiatives like major sports tentpole planning.
• Work closely with the entire Operations team to optimize existing processes, communicate progress for key initiatives and flag potential challenges
• Work with Content teams to communicate strategic goals and initiatives, then drive connections between strategy and execution.
• Collaborate across the organization with groups such as Analytics, Finance, Business Development, Revenue, and Product to execute data analyses and reporting in support of key business initiatives
• Foster and maintain a culture of accountability and forward progress, setting a positive example for others to follow across the organization.

• 2-4 years of experience in an operational role
• An exceptional curiosity for process improvement
• A collaborative spirit, especially as an expert at getting things done, all with a positive attitude
• A keen eye for detail and an ability to investigate, troubleshoot, and resolve issues
• Project management experience and the ability to juggle multiple projects at a time in a fast-paced environment
• Highly organized and comfortable with creating structure and workflows
• Ability to operate effectively in ambiguity and a willingness to pivot as needed
• Ability to question the way we do things and recommend alternative solutions that drive impact for the business
• Comfortable using various data management systems and tools (e.g. Google suites, Airtable)
• Clear written and verbal communication