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FIFA ‘looking into’ ticketing issues as World Cup demand soars

(Harold Cunningham/FIFA via Getty Images)

FIFA’s handling of the fan experience for the 2023 World Cup came under fire this week, as fans struggled with a complicated ticketing rollout following the final draw on Oct. 22. In a statement to Australian news outlet ABC on Tuesday, FIFA said there has been an “unprecedented” demand for tickets.

As the tournament expands in size and scope, there is warranted concern that world football’s governing body isn’t taking the task at hand seriously enough.

“I would say that the ticketing — absolutely something that we’re looking into. There’s been a huge amount of requests, specifically after the draw,” Arijana Demirovic, FIFA Director of Women’s Football Development, told Just Women’s Sports in a small media roundtable on Friday.

A FIFA media officer also said that the organization is optimistic about the targeted sale of 1.5 million tickets for the tournament. The 2019 World Cup surpassed one million tickets sold four days in, selling out 14 of 52 matches. With an expanded field of 32 teams playing 62 matches in 2023, a projection of 1.5 million tickets sold sounds almost conservative despite whatever challenges a tournament in the expansive region of Australia and New Zealand might present for traveling fans.

With demand, however, comes complications. Tickets for a number of the Matildas’ high-profile group-stage games disappeared before fans could even sign up for a presale. A FIFA spokesperson stands by the work the organization has done behind the scenes to be ready for ticketing demand.

The general sales stage began on Nov. 1 and will run all the way to March 2023, but tiered ticketing is complicated, especially when sponsors are involved. Visa has been a FIFA partner since 2007, and their cardholders received access to pre-draw tickets as early as Oct 6. The rest of the population followed on Oct. 12.

After the Oct. 22 draw, which showed fans the participating nations’ paths through the tournament, Visa users again got early access. From Oct. 25-31, Visa cardholders could buy tickets before general sales began in November. Both the Visa pre-sale and the general sale ticket releases were done by time zone, meaning the middle of the night for some fans.

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FIFA's Director of Women's Football, Arijana Demirovic, addressed the media Friday. (Christopher Lee - FIFA/FIFA via Getty Images)

“Some of the communications that have been going in certain time zones were maybe not correct for some of the fans, or some of the fans felt that they missed out because maybe it was in the middle of the night for specific matches that they were targeting,” Demirovic said. “There are still tickets available, and there will be different sales stages for the tickets. And I’m hopeful that many more fans will be able to get those tickets.”

Those fans will now have to wait until the “final sales phase,” which begins in April 2023.

“It is my understanding that there will be other opportunities to purchase tickets specifically for those matches that have been extremely popular among the domestic fans in Australia,” Demirovic said. “Because they’re having some big matches in their group stage, and there’s quite a hype around those matches.”

While the international demand for World Cup tickets grows with every iteration of the event, failure in domestic ticketing opportunities undermines FIFA’s stated desire to grow the game in Australia and New Zealand.

“One of the appealing reasons why Australia and New Zealand was selected was obviously because of that development based around [Oceania Football Confederation] and in Asia generally,“ a FIFA spokesperson said.

Demirovic specifically noted the fan interest for tournament debutantes like Morocco and Zambia, as well as promotional events like a trophy tour to drum up excitement for the event.

“I have to say that we will be able to see more and more information in the coming weeks, but already from the initial ticket sales, we’re seeing quite a lot of nationalities registering for tickets as well,” she said. “A big Australian and Kiwi contingent, so to say, but quite a lot of different nationalities.”

Ultimately, Demirovic sees the overwhelming demand as a positive: If some fans miss out, then the Women’s World Cup has cultivated a valuable ticket.

“The reality is there is a capacity at the stadium that we will reach at one point,” she said, “and hopefully those fans are then just glued on their screens and are finding different opportunities to also follow the game rather than to get discouraged, in case they cannot join some of the matches.”

Claire Watkins is a Staff Writer at Just Women’s Sports. Follow her on Twitter @ScoutRipley.

Cameron Brink likes Caitlin Clark for 2024 WNBA Rookie of the Year

Cameron Brink poses with Caitlin Clark at 2024 wnba draft in new york
Cameron Brink poses with fellow draftee — and possible WNBA ROY —Caitlin Clark. (Photo by Emily Johnson/NBAE via Getty Images)

Cameron Brink already has her rookie of the year pick for the upcoming WNBA season, and it’s Indiana-bound star Caitlin Clark

In the latest edition of Kelley on the Street, host Kelley O'Hara caught up with Brink in New York hours before the Stanford phenom went No. 2 overall to the Los Angeles Sparks at the 2024 WNBA Draft. When O’Hara asked who would win the WNBA's rookie of the year, she answered without pause.

"Caitlin Clark," she said, while a fan commented that she thought Brink would take home the award. Brink later added that the extra foul granted to WNBA players will be "good for me."

"I hope it’s me," Charisma Osborne, who was later drafted by the Phoenix Mercury, said when asked her ROY prediction. "But, I don’t know — we’ll see."

Watch more of Kelley on the Street:

Dash winger Maria Sanchez confirms trade request a day shy of NWSL deadline

María Sanchez of Houston Dash during a NWSL game
In December, Sanchez signed a new three-year contract with the club worth $1.5 million including bonuses and an option year. (Photo by Marcus Ingram/Getty Images)

Maria Sanchez issued a statement on Thursday, confirming recent reports that she has requested a trade from the Houston Dash. 

In it, she revealed that the club has been aware of the request "since late March."

"This has all taken a toll and isn’t an easy thing to talk about, but I want to confirm that I’ve requested an immediate trade," she wrote. "My expectations and reasons have been clear. I trust that my current club’s management will honor my decision in a timely manner and proceed with accepting a trade."

"I’m eager to refocus and dive back into what I love most: playing football," she concluded.

Reports of Sanchez's trade request first surfaced on ESPN last week, and were later confirmed by multiple sources. 

In December of last year, Sanchez signed a three-year contract with the Dash valued at $1.5 million including bonuses and an option year. It was the largest contract in NWSL history at the time — a figure that would be eclipsed by multiple contracts in the following months. 

Sanchez spent the offseason as a restricted free agent, meaning that Houston could match any other team's offer to retain her rights. Should the Dash trade Sanchez, her current contract terms would remain intact, limiting potential buyers to teams able to afford to take on an inking of that size.

The Dash has yet to address the trade, instead reiterating to ESPN that Sanchez is "under contract, a choice she made in free agency at the end of 2023." 

Both the NWSL trade window and transfer window close tonight, April 19th, at 12 a.m. ET. The window will stay closed through the next 11 regular season games, reopening on August 1st, 2024.

Seattle Storm debut state-of-the-art $64 million practice facility

Jewell Loyd #24 of the Seattle Storm during warms up during practice on July 11, 2020 at IMG Academy in Bradenton, Florida
Jewell Loyd, seen here practicing at Florida's IMG Academy, and her team are in for a major upgrade this season. (Photo by Ned Dishman/NBAE via Getty Images)

The four-time league champion Seattle Storm unveiled their new practice facility on Thursday, with Storm co-owner Lisa Brummel dubbing Interbay's Seattle Storm Center for Basketball Performance the team’s "new home."

"It's just such a special space," Brummel told Fox 13 Seattle. "I think when the players get here, it's gonna be overwhelming."

The sprawling 50,000-square-foot, $64 million property is just the second designated practice facility to be designed and built expressly for a WNBA team, with the Storm further noting that 85% of all design and engineering team members involved in the project's construction were women and people of color. The finished product holds two professional indoor courts, two 3x3 outdoor courts, a state-of-the-art locker room, and players' lounge, plus designated areas for strength and conditioning, kitchen, dining, and nutrition, and recovery. 

"This facility reflects our commitment to providing our athletes an exceptional environment that supports their growth, health, and performance," said Storm co-owner Ginny Gilder in an official team release. "It’s built for women, by women, embodying our dedication to leading the way in professional women’s sports."

For their part, the team can't wait to make the faciilty their own.

"It's amazing," Storm guard Jewell Loyd told Fox 13. "Not having to drive everywhere around, knowing you have access anytime of the day to get into the gym, to workout." 

Head coach Noelle Quinn said she predicts the team is "never going to leave this building."

"Which is a good thing for me," she continued. "You talk about having an edge in performance. We want our athletes to not only perform on the court, but get whatever they need."

All of the Storm's staff and operations will now live under one roof, and the team also has plans to launch a youth basketball program operating out of the building.

Mystics relocate game to accommodate Caitlin Clark fans

Maya Caldwell, Erica Wheeler, and Lexie Hull of the Indiana Fever celebrate Caitlin Clark
Get ready — Caitlin Clark is coming to town. (Photo by Ron Hoskins/NBAE via Getty Images)

The Caitlin Clark effect is quickly making its mark on the big leagues, as WNBA host teams around the country rush to upgrade their Fever games to larger arenas in order to accommodate surging ticket sales.

With Clark mere weeks away from her Indiana Fever debut, both the Las Vegas Aces and Washington Mystics have officially relocated their scheduled home games with head coach Christie Sides' squad. On Thursday, the Mystics became the latest to adjust their plans, moving their June 7th matchup from Entertainment & Sports Arena in Southwest DC to the more centrally located — and much larger — Capital One Arena "due to unprecedented demand."

The Mystics home court's capacity taps out at 4,200, while Capital One Arena — home to the Wizards, Capitals, and Georgetown Hoya's Men's Basketball — can fit nearly five times that crowd at some 20,000 spectators.

"The move to Capital One Arena will allow for additional fans in the stands as well as premium hospitality options, including Suites and the all-new all-inclusive courtside Hennessy Lofts," the team announced via Thursday's press release.

The Aces were one of the first teams to switch venues, aiming to take on the Indiana Fever in front of as many as 20,000 fans inside T-Mobile Arena on July 2nd. That’s a sizable a boost from their home venue, which holds just 12,000.

For those still planning to face the Fever in their home arenas, ticket prices have skyrocketed. Previously scheduled construction has already forced the LA Sparks to relocate their first five games — including their May 24th clash with the Fever — to Long Beach State's Walter Pyramid. The temporary venue is quite the downsize, holding just 4,000 in comparison to Crypto.com Arena's near-19,000. As of Friday, the get-in price for that game started around $400.

Despite fans launching a Change.org petition urging relocation, the Chicago Sky say they're unable to move their June 23rd Fever meeting from Wintrust Arena's 10,000-seat facility to the 23,500-seat United Center due to a concert. Tickets for that game start around $325 as of Friday.

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